SJP Mechanical Services Ltd is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
SJP Mechanical Services Ltd and this website complies with the GDPR (General Data Protection Regulation) which came into effect 25th May 2018.
What data we may gather
We may collect the following information:
Name and Job Title
Contact information including email address
Demographic information, such as postcode, preferences and interests
Website usage data
Other information relevant to client enquiries
Other information pertaining to special offers and surveys
How we use this data
Collecting this data helps us understand what you are looking for from our business, enabling us to deliver improved products and services.
Specifically, we may use data:
For our own internal records.
To improve the products and services we provide.
To contact you in response to a specific enquiry
To send you promotional emails about products, services, offers and other things we think might be relevant to you.
To contact you via email, telephone or mail for market research reasons.
We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
Data is stored in a range of different places, including QuickBooks and in other IT systems (including the company’s email system).
SJP Mechanical Services Ltd will not transfer your data to countries outside the European Economic Area.
How does SJP Mechanical Services Ltd protect data?
SJP Mechanical Services Ltd takes the security of your data seriously. SJP Mechanical Services Ltd has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
Where SJP Mechanical Services Ltd engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
For how long does SJP Mechanical Services Ltd keep data?
SJP Mechanical Services Ltd will hold your data for the duration of your contract, and for up to 6 years after the end of the contract.
As a data subject, you have a number of rights. You can:
access and obtain a copy of your data on request;
require SJP Mechanical Services Ltd to change incorrect or incomplete data;
require SJP Mechanical Services Ltd to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
object to the processing of your data where SJP Mechanical Services Ltd is relying on its legitimate interests as the legal ground for processing; and
ask SJP Mechanical Services Ltd to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override SJP Mechanical Services Ltd.’s legitimate grounds for processing data.
If you would like to exercise any of these rights, please contact SJP Mechanical Services Ltd. You can make a subject access request by completing SJP Mechanical Services Ltd.’s form for making a subject access request.
If you believe that SJP Mechanical Services Ltd has not complied with your data protection rights, you can complain to the Information Commissioner (ICO).
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
What are cookies?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party antivirus software or similar applications.
We accept no responsibility for third party downloads or downloads provided by external third-party websites and advise users to verify their authenticity using third party antivirus software or similar applications.
Contact & Communication With us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system or similar marketing tools. This is done in accordance with the regulations named in ‘The policy’ above.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://goo.gl/6TkzX3). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts.
Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.